Terms of service

Terms of Service

Last updated: March 28, 2026

Overview By visiting or placing an order on simonaflowersdesign.com, you agree to these Terms of Service. Please read them carefully before using our website or services.

1. Products & Services We offer fresh floral arrangements, custom event designs, and gift add-ons. All products are subject to availability. Because our products are perishable and custom-made, we reserve the right to substitute flowers of equal or greater value when necessary due to seasonal availability.

2. Pricing & Payment All prices are listed in USD. We reserve the right to update pricing at any time. Full payment or a deposit is required at the time of ordering. For custom and event orders, a non-refundable deposit is required to secure your date.

3. Orders & Delivery We offer local delivery within our service areas in Florida. Delivery windows are estimates and may vary due to traffic, weather, or other circumstances beyond our control. It is the customer's responsibility to provide accurate delivery information. We are not responsible for failed deliveries due to incorrect addresses or no one being available to receive the order.

4. Cancellations & Refunds All cancellations and refunds are handled in accordance with our Return & Refund Policy, which is incorporated into these terms by reference.

5. Substitutions We reserve the right to substitute flowers or materials of equal or greater value when specific items are unavailable. We will always maintain the style and color palette of your original order.

6. Intellectual Property All content on this website, including photos, designs, and text, is the property of Simona Flowers Design and may not be reproduced without written permission.

7. Limitation of Liability Simona Flowers Design is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the value of the order placed.

8. Changes to Terms We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date.

Contact Us For any questions regarding these terms, please contact us at [simonaflowersdesign@gmail.com] or [786-857-1718].